Vox

I recently took a 60’s era DelVecchio resonated guitar in to your repair shop. Dave Hill did all the work (I believe?) It took about 8 months as the neck had to be straightened (steamed) several times and re-planed. Plus re-fretted and some other small things. I paid and took my instrument home.

I have neglected letting you know how ecstatic I am about the level of the repair and the end result. The guitar is extremely playable and responsive. It tunes better than it ever has and the tone is unbelievable! I couldn’t be happier. It was expensive, but it’s plain to anyone that this is a superior repair and the workmanship is first rate. You get what you pay for and I don’t mind spending the money for your excellence.

Thank you Dave! A million times! I’m a very happy camper and a loyal Twelfth Fret customer. Forever.

Wendell Ferguson

Just wanted to let you know that my Banjo arrived today. I am glad I paid the extra and got the Artisan. It is beautiful and the sound is awesome like I knew it would be. Thanks again and if i find anyone in need of a banjo I will send them your way for sure.

Hi Grant.  You have no idea who I am but I was some schmuck that came into your (old location?) store and bought a D28 for my 40th. That was almost 20 years ago and as I have moved round the world I finally decided to take formal lessons rather than rest on my “lyin eyes” “streets of London laurels”!  Currently in South africa but I remember when you served me and I had NO idea what to look for in an acoustic – you said “see which one you like” – but as I didn’t play, I had no clue! Please keep that same patience and gentle guidance that served me well all these years ago and never get too too serious.  Good luck with the store. My sincere best wishes!

I was one of the lucky winners of  your Christmas photo-contest giveaway. I’d like to express my thanks!  I’ve purchased two instruments from you guys, had lots of set-up work done; am delighted with your service, expertise and advice.

“Good news, received the Guild Starfire III today.  Exceptionally pleased with the instrument and the condition of the case. Absolutely beautiful setup on the guitar. Can’t fault it in any way.  Have enclosed one of our posters for you to have a look at. We are professional players of 20 years or so. Thanks to you and your staff for your assistance! ” – Trevor Miners (& Margaret Barrat BACKTRAKKIN’) 

Mike,  thanks for all your help! The setup is great. The sound is great. I’m a happy guy! Your service & follow up was excellent &  appreciated.  Good people like Mike are usually hard to find!