Welcome to The Twelfth Fret Website FAQ.
Are you open Sundays?
No. We are open from Monday to Saturday with our doors opening (along with our phone lines) at 12pm to 6pm Monday through Thursday, 12pm to 7pm on Fridays and 11am to 5pm on Saturdays.
Do you repair amplifiers?
We have been a reputable guitar repair and service center but frankly do not have and never had the time or the room to repair amplifiers.
We can recommend John Fletcher for electronics repairs. He has been servicing amplifiers, pedals and other guitar electronic repairs for over 20 years.
You can reach John at (416) 469-2966
Do you take American Express, paypal, etc?
For all our in-store or phone sales, we take debit, mastercard visa, cash and Paypal. We do not take American Express.
Do you sell drums, violins, etc?
Although we do well a wide variety of instruments and some exotic pieces from time to time, the easiest answer is no, and to generalize, we sell mainly fretted instruments and their related accessories.
Do you ship worldwide?
Yes. We ship guitars all over the world on a daily basis.
Do you rent instruments?