The Twelfth Fret ~ Since 1977 ~

The Twelfth Fret Testimonials

Delighted With The Quality Craftsmanship of The Instrument

Hello Grant. Just want to let you know that my banjolele arrived on Monday afternoon, so the postal strike didn’t hold it up too long. I’m delighted with the quality craftsmanship of the instrument and I was right that the shorter fingerboard is much easier for my 81 year old hands! So, here’s a shot of me with it in my studio with my dog Dusty laying beside me. Now just to harden up my fingertips and loosen up my finger joints! (Dusty loves it too!)
Thanks for everything.

Best. John.

John McConnell - Deering banjolele - Testimonial The Twelfth Fret

John McConnell – Deering banjolele

October 2018
(Victoria, British Columbia, Canada)

John McConnell

Triple Threat – A 3 Charlie Christian Pickup Strat

I have had this guitar back over a week and I am still ecstatic over what a great job Jay did with that humble Classic Vibe Strat!

After you guys put that Lollar CC pickup in the neck of my tele, I couldn’t find a telecaster style bridge pickup which matched up closely enough with it for my taste while still fitting in a conventional telecaster bridge. So Lollar wound three balanced output CC tele neck style pickup and I bought a CV Strat in order to have something to try them out in.

It was a total experiment. The CV strat had had its fret edges beveled just a little deep and there was some playing room lost on the fret. I asked the fellow who helped me (Scott?), if he could put a new nut in with a bit tighter string spacing to compensate for the loss of playing space and he assured me that he could and we left it at that.

Now as things turned out Jay was the fellow who ended up working on the guitar. Now in a mediocre place when a different fellow works on your instrument than the fellow you talked to, something usually gets lost in the translation. But I’ll have you know, that thing plays fantastic now. The before and after with a new nut and set up was really striking. Way beyond expectations! I had assumed that I would check out how the pickups sounded and change out the neck to a Warmoth or something, once I determined whether it was worth it or not. This guitar is remaining intact now.

I have owned a lot of instruments, have taken guitar building courses and put guitars together myself. Twelfth Fret’s work really is on a different level than other places in this city and it is not only the technical ability but taking the time to understand clearly what the customer wants and treating even less expensive instrument with care.

I couldn’t be happier. This set up has taken this guitar to a different level now. I have a totally unique instrument that can effectively go from playing thick George Benson single-note jazz lines to Dire Straits approved ‘quack’ with the flick of a 5-way switch!


 

Matt R

Great Guitars – Great Service

There are not many feelings better than heading down to the 12th Fret with a pocketful of cash looking to buy (another) guitar. Although the store was fairly busy the staff were fantastic in offering help and advice. As I sat and auditioned ten or fifteen guitars no staff member passed by without asking if I needed help. Every question was answered with expertise. There was absolutely no sales pressure – take your time get the guitar that is right for you was the philosophy.  Thanks Grant, Brian and Mike for sharing your knowledge and sage advice.
Finally, there is no better feeling than heading home from the 12th fret with a brand new Taylor 714ce professionally set up and ready to rock ‘n roll.
Thank you all

Gord Brady
(The Brady Brothers)
Bobcaygeon (Hip Town)

GORD BRADY

1967 Gretsch Brought Back To Life!!

I came to Twelfth Fret with an all original 1967 Gretsch Chet Atkins Tennessean which I had purchased online. The guitar was barely playable, would not tune and was just a very expensive disappointment. After a consultation with Scott, he came up with a plan to see if this guitar could be brought back to life. After great communication, Scott put his skillful hand to work and gave me back one of the greatest guitars I have ever played!
I went from totally disappointed with this guitar, to it being one of my favorites. I don’t know how Scott did it, but unbelievable. Great communication throughout the process, incredibly skillful work, and most of all just a real desire on Scott’s behalf to bring this thing back to life as best he could. I went from having totally given up, to very boastful to own this guitar. Completely blown away.

Absolutely no hesitation bringing any future projections to Scott and the rest of the staff. Thank you so much!

 

Ric Berti

Thank You All So Much For Re-uniting Me With My Old Buddy D35.

Dear Twelfth Fret.  To the folks in sales and repair, especially Dave H. in service who did a great job, I would like to express my sincere appreciation for the care and concern that you have shown for my old Martin D35. You honoured my request for the fret dressing and thank you for the neck straightening, strings etc. And my gratitude to Grant for supporting this decision.   

Thank you all so much for re-uniting me with my old buddy D35 which has been with me for my entire recording career since 1973. You have made it possible to continue with this tradition.

Twelfth Fret proves to be the best pro shop in Canada, and for good reason.

David Bradstreet

 

David Bradstreet

Didn’t Intend On Buying Anything.

Just wanted to thank you Brian for facilitating the purchase of the 1970 Martin D18.  I didn’t intend on buying anything that day and appreciate your help on getting it done.  Thanks again! Pass along my thanks to the Luthier who took a look at the guitar and say hi to the rest of the crew down there, a friendly bunch they are. 

Wayne S.

Simply Over The Moon Playing this Beautiful Herringbone!

I want to first thank Nevin who has spent time with me over several visits explaining the ins and outs of acoustic guitars. He has always been patient with, I’m sure to him, obvious questions and also full of really interesting information. Thank you Nevin, and thank you also for your diligence taking my Lucille in on consignment. Hope to hear from you soon on that!

I have been simply over the moon playing this beautiful herringbone the last few days.

Many thanks also to Brian who saw me standing there, guitar in hand and wondering what next and wrapped everything up very nicely and clearly. Anyhow great day as always when I visit you.

Alan A.

Glad My H & D Went To A Good Home. It Served Me Well

Grant, many thanks. I’m glad my lefty Huss & Dalton Crossroads went to  a good home. It served me well.   Thank-you for such wonderful service. Periodically, I turn-over a guitar and I will definitely use The Twelfth Fret for my future consignments.

Brian M.

Deering Calico banjo arrived safe and sound today! The set up is perfect! I love it!!!

Thank you!  I was messing around with a capo at 3rd fret and made this first recording of it.

 Keith’s Recording :

This is definitely the bluegrass sound I was yearning for and was not able to get out of the Eagle. Thanks again!

Happy Customer Keith.

Keith Johnson

Ecstatic About The Level of Repair And End Result!

I recently took a 60’s era DelVecchio resonated guitar in to your repair shop. Dave Hill did all the work (I believe?) It took about 8 months as the neck had to be straightened (steamed) several times and re-planed. Plus re-fretted and some other small things. I paid and took my instrument home.

I have neglected letting you know how ecstatic I am about the level of the repair and the end result. The guitar is extremely playable and responsive. It tunes better than it ever has and the tone is unbelievable! I couldn’t be happier. It was expensive, but it’s plain to anyone that this is a superior repair and the workmanship is first rate. You get what you pay for and I don’t mind spending the money for your excellence.

Thank you Dave! A million times! I’m a very happy camper and a loyal Twelfth Fret customer. Forever.

Wendell Ferguson

Wendell Ferguson
Musician / Guitarist

It is here now and is beautiful and plays like a dream!

Mike, I just wanted to let you know that the Thunderbird arrived safely just now.  It got stuck in customs in Chicago for a couple of days (the post office told me that it always happens that way with everything that comes from abroad) but eventually got on its way again.  Anyway, it is here now and is beautiful and plays like a dream.  It sounds great through my amp, and not surprisingly, sounds just like my 1976 Thunderbird.  I was delighted at how light it is too.

Thanks again!

Ron D.
USA

Now that I’ve had it for 24 hours all I can say is WOW!

Now that I’ve had it (Manzer 1980) for 24 hours all I can say is WOW! I took it in to my local L&M to order a new case for it and the guys were literally lined up to see and try it out. Also some patrons came over hearing there was a Linda Manzer in the store.  Anyway, I do not regret the investment. Out of the 14 hours of ownership…. I’ve played for at least 10 and showed it off for 2. I think my Taylor 914ce will be looking for a new home. No comparison.

Thanks for everything.

Barb G.
Dartmouth, Nova Scotia

A Wonderful Experience.

Hi, Just want to say “thank you” to Brian and friends for making my purchase a wonderful experience, from pointing out the guitar that suits my needs at the moment, to accessories.

Howard N.
Ontario

One Of My Favourite Guitar Stores in the World.

I love your store. You were my first dealer outside the US back in 1987, when I started THD.   The 12th Fret has always been one of my favorite guitar stores in the world. 

Andy
THD Washington USA

I Was Some Schmuck That Came Into Your Store.

Hi Grant.  You have no idea who I am but I was some schmuck that came into your (old location?) store and bought a D28 for my 40th. That was almost 20 years ago and as I have moved round the world I finally decided to take formal lessons rather than rest on my “lyin eyes” “streets of London laurels”!  Currently in South africa but I remember when you served me and I had NO idea what to look for in an acoustic – you said “see which one you like” – but as I didn’t play, I had no clue! Please keep that same patience and gentle guidance that served me well all these years ago and never get too too serious.  Good luck with the store. My sincere best wishes!

 

Fraser
South Africa

Thank You For Your Help And Patience.

I want to send you this happy mail and thank you for your help and patience. The Saratoga is ringing and plinging and has accepted me as her user. My fingerpicking is improving and I am happy in every way. 

Next year I will buy a  good open back banjo and I mean to buy it from you. I don’t find the Saratoga to be ideal for claw hammer so we must look into the matter. Maybe a fine  top end instrument already used and treated with songs? Greetings from Norway!

Geir Ruud
NORWAY

The Finest “Go To” Place For All Us Guitarists!

I really like what you folks have done with the web site and now with this Newsletter posting. Please keep these things coming. Another reason why The Twelfth Fret is just about the finest ‘go to’ place for all of us guitarists, and those who pursue other fretted instruments.

Meredith Cutting
Toronto

I Wish I Were Closer To You!

Just a quick note to say you guys do a great job, and I wish I were closer to you. Kansas is a long way away. Great job on the tips you provide for players. Spot on info, well said. I wanted to thank you for doing this, as it’s a great service to all of us. Take care and keep up the great work!

Ken Gustin
Kansas USA

Great Resonator Guitar For My Birthday!

First, thanks to all that helped my wife Deborah, and Ken W. pick out what appears to be a great resonator guitar for my birthday yesterday.  She was very impressed with the help she received! 

David L.
Burlington Ontario

Godin A8 Mandolin – I Love The Sound!

Max & Brian, I would like to thank you for the beautiful mandolin. It made his travel well packed and protected and arrived well.  I love the sound!

 
Lode B.
QUEBEC

Good News, Received the Guild Starfire III Today – Australia

Trevor Miners & Margaret Barrat BACKTRAKKIN’- Testimonial

“Good news, received the Guild Starfire III today.  Exceptionally pleased with the instrument and the condition of the case. Absolutely beautiful setup on the guitar. Can’t fault it in any way.  Have enclosed one of our posters for you to have a look at. We are professional players of 20 years or so. Thanks to you and your staff for your assistance! ” – Trevor Miners (& Margaret Barrat BACKTRAKKIN’) 

Trevor Miners
AUSTRALIA

Thank you for the excellent service!

I received the guitar today. It’s even better than I hoped it would be. The Tennessee Waltz brought my wife in smiling from the other room. Thank you for the excellent service. 

Ken F.
USA

Overall, great service and a great shop.

I picked up a Strat on Saturday, and was helped by Nevin.   He was extremely helpful, and knowledgeable about the differences in the models.  Once I made my selection, he set it up for me and showed me how to make minor adjustments myself.

Overall, great service and a great shop.

Lawrence Senders

Could Not Be More Pleased!

I received my Turner guitar last week and could not be more pleased.  It’s a beautifully simple guitar that feels and sounds sublime and is exactly as you described.  Thank you Max and the rest of the 12th Fret staff for working through my questions, the payment options and the solid packaging and shipping.

Jeff H.

Banjo Arrived Today!

Just wanted to let you know that my Banjo arrived today. I am glad I paid the extra and got the Artisan. It is beautiful and the sound is awesome like I knew it would be. Thanks again and if i find anyone in need of a banjo I will send them your way for sure.

Stephen G.

Barbados Can’t Wait!

Grant, thanks the great service, guitar should be arriving in Barbados first week in June…. cant wait!

John

I Can’t Stop Playing My Kenny Hill Torres Guitar!

I just received my Kenny Hill Torres guitar and I can’t stop playing it. The projection, sound and ease of playing are truly remarkable. I love it! Very satisfied with the purchase and your staff.

Marius P.

Wildwood Troubadour

I’m sure I will enjoy it thoroughly. I had also contacted an instructor and will be setting up some lessons in the near future. 

Grant, your help has been wonderful and you will be getting great word of mouth reviews from this satisfied customer!

Marc B.

Really Like What You Folks Have Done!

I really like what you’ve done with the website and newsletter posting. Please keep these things coming. Another reason why The Twelfth Fret is just about the finest ‘go to’ place for all of us guitarists, and those who pursue other fretted instruments.

Meredith C.

Gallagher arrived today and I’m digging it!

Really like the look and sound.  Haven’t plugged it in yet, but looking so forward to it!  Thanks for the great guitar at a good price and excellent service.

Justin S.

Banjo Sounds Great!

Finally picked up the banjo from Fedex last night. Looks and sounds great .  Thanks for the setup!  My wife loves it!  She would play a bit, hug the banjo giggling, play some more, hug banjo and giggle some more, repeat  …   A big hit (:

Steven R.
Montreal

You Guys Did An Awesome Job!

Got the guitar yesterday, you guys did an awesome job. If I didn’t know there had been an issue I would never be able to tell. Please relay my thanks to the boys, that’s serious pro work!

Andy

Lucky Winner Photo-Contest!

I was one of the lucky winners of  your Christmas photo-contest giveaway. I’d like to express my thanks!  I’ve purchased two instruments from you guys, had lots of set-up work done; am delighted with your service, expertise and advice.

Colin B.

Thanks For Superb Job!

Just a word of thanks for the superb job you folks did in bringing an early 50’s LG-2 back to life for me. The improvement in the sound is absolutely amazing. And it plays like buttah!

Paul A.

Guitar Arrived Safe and Sound!

The guitar arrived safe and sound yesterday morning and I’ve been playing the heck out of it.   What a joy!  Thank you Nevin for the great packing job!  PS:   Grant-when I’m in T.O. I’ll drop by and cover the $4.80, or buy you a latte!

Brian

I Wish I Would Turn 60 Every Year!

I had the biggest surprise of my life for my birthday: the guitar of my dream (I tried in Madrid last October).  I never thought it would be mine.  It is an EXTRAORDINARY FLAMENCO GUITAR; the sound is just amazing.

Alain & Danielle
Montreal, Quebec

Blown Away by Look, Feel, Quality and Sound!

I’ve had the Deering Calico for a week now and I feel I needed to contact you again to let you know… every day I play, I’ m absolutely blown away by the look, feel, quality and sound of this thing!   The love grows; I couldn’t have gotten it from a better person and shop.  Truly, thank you very much!

Matt

Setup is great. The sound is great. I’m a happy guy!

Mike,  thanks for all your help! The setup is great. The sound is great. I’m a happy guy! Your service & follow up was excellent &  appreciated.  Good people like Mike are usually hard to find!

Dan R.

Guitar Fully Meets My Expectations!

I received the Baby Collins on 24, October 2016 in good condition.  The guitar fully meets my expectations. I couldn’t’ be happier!  Smooth transaction, good packaging and prompt service. Thank you!

Kim

We’ve Found a New Guitar Shop!

Grant, thank you once again for all your help and enlightenment.   I think we’ve found a new guitar shop in you guys for future business.  Very refreshing!

Peter

The Best!

Grant MacNeill… he is THE BEST and most knowledgeable dealer I could ever recommend. 

Carolina Bridges
Deering Banjo Company - Director Public Relations

Guitar is Awesome!

Max, just writing to let you know that this guitar is awesome!  Very impressive in every way. I’m keeping it for sure.  Thanks!

Gordon

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