Taylor

Hi Grant.  You have no idea who I am but I was some schmuck that came into your (old location?) store and bought a D28 for my 40th. That was almost 20 years ago and as I have moved round the world I finally decided to take formal lessons rather than rest on my “lyin eyes” “streets of London laurels”!  Currently in South africa but I remember when you served me and I had NO idea what to look for in an acoustic – you said “see which one you like” – but as I didn’t play, I had no clue! Please keep that same patience and gentle guidance that served me well all these years ago and never get too too serious.  Good luck with the store. My sincere best wishes!

There are not many feelings better than heading down to the 12th Fret with a pocketful of cash looking to buy (another) guitar. Although the store was fairly busy the staff were fantastic in offering help and advice. As I sat and auditioned ten or fifteen guitars no staff member passed by without asking if I needed help. Every question was answered with expertise. There was absolutely no sales pressure – take your time get the guitar that is right for you was the philosophy.  Thanks Grant, Brian and Mike for sharing your knowledge and sage advice.
Finally, there is no better feeling than heading home from the 12th fret with a brand new Taylor 714ce professionally set up and ready to rock ‘n roll.
Thank you all

Gord Brady
(The Brady Brothers)
Bobcaygeon (Hip Town)

I recently took a 60’s era DelVecchio resonated guitar in to your repair shop. Dave Hill did all the work (I believe?) It took about 8 months as the neck had to be straightened (steamed) several times and re-planed. Plus re-fretted and some other small things. I paid and took my instrument home.

I have neglected letting you know how ecstatic I am about the level of the repair and the end result. The guitar is extremely playable and responsive. It tunes better than it ever has and the tone is unbelievable! I couldn’t be happier. It was expensive, but it’s plain to anyone that this is a superior repair and the workmanship is first rate. You get what you pay for and I don’t mind spending the money for your excellence.

Thank you Dave! A million times! I’m a very happy camper and a loyal Twelfth Fret customer. Forever.

Wendell Ferguson

First, thanks to all that helped my wife Deborah, and Ken W. pick out what appears to be a great resonator guitar for my birthday yesterday.  She was very impressed with the help she received! 

Grant MacNeill… he is THE BEST and most knowledgeable dealer I could ever recommend. 

Grant, thanks the great service, guitar should be arriving in Barbados first week in June…. cant wait!