The Twelfth Fret ~ Since 1977 ~
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Got the guitar yesterday, you guys did an awesome job. If I didn’t know there had been an issue I would never be able to tell. Please relay my thanks to the boys, that’s serious pro work!
Strings are in, wooot wooooot, like always, the best service one could get! You rock!! Happy customer here 😊.
Hi Grant. You have no idea who I am but I was some schmuck that came into your (old location?) store and bought a D28 for my 40th. That was almost 20 years ago and as I have moved round the world I finally decided to take formal lessons rather than rest on my “lyin eyes” “streets of London laurels”! Currently in South africa but I remember when you served me and I had NO idea what to look for in an acoustic – you said “see which one you like” – but as I didn’t play, I had no clue! Please keep that same patience and gentle guidance that served me well all these years ago and never get too too serious. Good luck with the store. My sincere best wishes!
Dear Twelfth Fret. To the folks in sales and repair, especially Dave H. in service who did a great job, I would like to express my sincere appreciation for the care and concern that you have shown for my old Martin D35. You honoured my request for the fret dressing and thank you for the neck straightening, strings etc. And my gratitude to Grant for supporting this decision.
Thank you all so much for re-uniting me with my old buddy D35 which has been with me for my entire recording career since 1973. You have made it possible to continue with this tradition.
Twelfth Fret proves to be the best pro shop in Canada, and for good reason.
I really like what you’ve done with the website and newsletter posting. Please keep these things coming. Another reason why The Twelfth Fret is just about the finest ‘go to’ place for all of us guitarists, and those who pursue other fretted instruments.
I received the guitar today. It’s even better than I hoped it would be. The Tennessee Waltz brought my wife in smiling from the other room. Thank you for the excellent service.