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There are not many feelings better than heading down to the 12th Fret with a pocketful of cash looking to buy (another) guitar. Although the store was fairly busy the staff were fantastic in offering help and advice. As I sat and auditioned ten or fifteen guitars no staff member passed by without asking if I needed help. Every question was answered with expertise. There was absolutely no sales pressure – take your time get the guitar that is right for you was the philosophy.  Thanks Grant, Brian and Mike for sharing your knowledge and sage advice.
Finally, there is no better feeling than heading home from the 12th fret with a brand new Taylor 714ce professionally set up and ready to rock ‘n roll.
Thank you all

Gord Brady
(The Brady Brothers)
Bobcaygeon (Hip Town)

I want to send you this happy mail and thank you for your help and patience. The Saratoga is ringing and plinging and has accepted me as her user. My fingerpicking is improving and I am happy in every way. 

Next year I will buy a  good open back banjo and I mean to buy it from you. I don’t find the Saratoga to be ideal for claw hammer so we must look into the matter. Maybe a fine  top end instrument already used and treated with songs? Greetings from Norway!

I picked up a Strat on Saturday, and was helped by Nevin.   He was extremely helpful, and knowledgeable about the differences in the models.  Once I made my selection, he set it up for me and showed me how to make minor adjustments myself.

Overall, great service and a great shop.

Just a word of thanks for the superb job you folks did in bringing an early 50’s LG-2 back to life for me. The improvement in the sound is absolutely amazing. And it plays like buttah!

Hi Grant.  You have no idea who I am but I was some schmuck that came into your (old location?) store and bought a D28 for my 40th. That was almost 20 years ago and as I have moved round the world I finally decided to take formal lessons rather than rest on my “lyin eyes” “streets of London laurels”!  Currently in South africa but I remember when you served me and I had NO idea what to look for in an acoustic – you said “see which one you like” – but as I didn’t play, I had no clue! Please keep that same patience and gentle guidance that served me well all these years ago and never get too too serious.  Good luck with the store. My sincere best wishes!

I really like what you folks have done with the web site and now with this Newsletter posting. Please keep these things coming. Another reason why The Twelfth Fret is just about the finest ‘go to’ place for all of us guitarists, and those who pursue other fretted instruments.