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I received the Baby Collins on 24, October 2016 in good condition.  The guitar fully meets my expectations. I couldn’t’ be happier!  Smooth transaction, good packaging and prompt service. Thank you!

Just wanted to thank you Brian for facilitating the purchase of the 1970 Martin D18.  I didn’t intend on buying anything that day and appreciate your help on getting it done.  Thanks again! Pass along my thanks to the Luthier who took a look at the guitar and say hi to the rest of the crew down there, a friendly bunch they are. 

I’ve had the Deering Calico for a week now and I feel I needed to contact you again to let you know… every day I play, I’ m absolutely blown away by the look, feel, quality and sound of this thing!   The love grows; I couldn’t have gotten it from a better person and shop.  Truly, thank you very much!

Hi, Just want to say “thank you” to Brian and friends for making my purchase a wonderful experience, from pointing out the guitar that suits my needs at the moment, to accessories.

Dear Twelfth Fret.  To the folks in sales and repair, especially Dave H. in service who did a great job, I would like to express my sincere appreciation for the care and concern that you have shown for my old Martin D35. You honoured my request for the fret dressing and thank you for the neck straightening, strings etc. And my gratitude to Grant for supporting this decision.   

Thank you all so much for re-uniting me with my old buddy D35 which has been with me for my entire recording career since 1973. You have made it possible to continue with this tradition.

Twelfth Fret proves to be the best pro shop in Canada, and for good reason.

David Bradstreet

I want to first thank Nevin who has spent time with me over several visits explaining the ins and outs of acoustic guitars. He has always been patient with, I’m sure to him, obvious questions and also full of really interesting information. Thank you Nevin, and thank you also for your diligence taking my Lucille in on consignment. Hope to hear from you soon on that!

I have been simply over the moon playing this beautiful herringbone the last few days.

Many thanks also to Brian who saw me standing there, guitar in hand and wondering what next and wrapped everything up very nicely and clearly. Anyhow great day as always when I visit you.