Hi Grant: I attended the store today and had my old P Bass inspected by your luthier. He was absolutely great, and was patient with all of my questions. I left feeling absolutely relieved. He didn’t want to take any money, but I managed to convince him to take $5 for the coffee fund!  I brought along a second bass that I was thinking of selling, but decided against it. The sales person that I spoke with was very fair and I felt quite honest. It was a long drive down from Orillia, but well worth it. I can’t speak highly enough of the great service I received at 12th fret.

Hi, Just want to say “thank you” to Brian and friends for making my purchase a wonderful experience, from pointing out the guitar that suits my needs at the moment, to accessories.

I recently took a 60’s era DelVecchio resonated guitar in to your repair shop. Dave Hill did all the work (I believe?) It took about 8 months as the neck had to be straightened (steamed) several times and re-planed. Plus re-fretted and some other small things. I paid and took my instrument home.

I have neglected letting you know how ecstatic I am about the level of the repair and the end result. The guitar is extremely playable and responsive. It tunes better than it ever has and the tone is unbelievable! I couldn’t be happier. It was expensive, but it’s plain to anyone that this is a superior repair and the workmanship is first rate. You get what you pay for and I don’t mind spending the money for your excellence.

Thank you Dave! A million times! I’m a very happy camper and a loyal Twelfth Fret customer. Forever.

Wendell Ferguson

I want to first thank Nevin who has spent time with me over several visits explaining the ins and outs of acoustic guitars. He has always been patient with, I’m sure to him, obvious questions and also full of really interesting information. Thank you Nevin, and thank you also for your diligence taking my Lucille in on consignment. Hope to hear from you soon on that!

I have been simply over the moon playing this beautiful herringbone the last few days.

Many thanks also to Brian who saw me standing there, guitar in hand and wondering what next and wrapped everything up very nicely and clearly. Anyhow great day as always when I visit you.

Strings are in, wooot wooooot, like always, the best service one could get! You rock!! Happy customer here 😊.

Got the guitar yesterday, you guys did an awesome job. If I didn’t know there had been an issue I would never be able to tell. Please relay my thanks to the boys, that’s serious pro work!