I love your store. You were my first dealer outside the US back in 1987, when I started THD.   The 12th Fret has always been one of my favorite guitar stores in the world. 

Dear Twelfth Fret.  To the folks in sales and repair, especially Dave H. in service who did a great job, I would like to express my sincere appreciation for the care and concern that you have shown for my old Martin D35. You honoured my request for the fret dressing and thank you for the neck straightening, strings etc. And my gratitude to Grant for supporting this decision.   

Thank you all so much for re-uniting me with my old buddy D35 which has been with me for my entire recording career since 1973. You have made it possible to continue with this tradition.

Twelfth Fret proves to be the best pro shop in Canada, and for good reason.

David Bradstreet

Anne,  I received my new Rickard Maple Ridge banjo last night and I absolutely love it. It is beautiful and in very nice condition. Also, it sounds amazing and it is much easier to play than what I was currently using. Feels like the neck is a bit wider, which is great. Thanks for helping me make my decision.

The Southern Jumbo arrived late yesterday, and I let it warm up overnight before opening the case this morning. It’s in great shape, and sounds fine, as advertised!  It was worth the wait. I appreciate all your assistance with this purchase, and thank you for the careful packing!

Thank you!  I was messing around with a capo at 3rd fret and made this first recording of it.

 Keith’s Recording :

This is definitely the bluegrass sound I was yearning for and was not able to get out of the Eagle. Thanks again!

Happy Customer Keith.

Hi Grant: I attended the store today and had my old P Bass inspected by your luthier. He was absolutely great, and was patient with all of my questions. I left feeling absolutely relieved. He didn’t want to take any money, but I managed to convince him to take $5 for the coffee fund!  I brought along a second bass that I was thinking of selling, but decided against it. The sales person that I spoke with was very fair and I felt quite honest. It was a long drive down from Orillia, but well worth it. I can’t speak highly enough of the great service I received at 12th fret.