Douglas Harrison

I picked up a Strat on Saturday, and was helped by Nevin.   He was extremely helpful, and knowledgeable about the differences in the models.  Once I made my selection, he set it up for me and showed me how to make minor adjustments myself.

Overall, great service and a great shop.

Hi Grant, received the Ramirez last Thursday and looks wonderful and more importantly plays and sounds amazing. Imperfections are barely noticeable.  Honestly, it is a beautiful instrument. Thank you so much for your help! I will be playing this guitar for a very, very long time. Thanks again and have a wonderful day,

Hi Grant: I attended the store today and had my old P Bass inspected by your luthier. He was absolutely great, and was patient with all of my questions. I left feeling absolutely relieved. He didn’t want to take any money, but I managed to convince him to take $5 for the coffee fund!  I brought along a second bass that I was thinking of selling, but decided against it. The sales person that I spoke with was very fair and I felt quite honest. It was a long drive down from Orillia, but well worth it. I can’t speak highly enough of the great service I received at 12th fret.

Myself and some of my mates have developed a charitable organization in Toronto called Guitars for Kids Toronto. We provide new and previously loved guitars to underprivileged kids in Toronto through Big Brothers and Sisters. I was looking for a “drop-off” depot in the east-end, where guitar donations could be left for pick-up.
If you have been to 12th Fret, you would know that they do not have much room for stocking additional gear – especially not for sale gear!
Because 12th Fret saw the value in community support…they graciously signed up to become a drop-off centre and have helped to promote GfK Toronto through their newsletters, web pages and social outlets!
Special thanks to Vicki, Grant, Brian and the team for your continued support!
Steve M.
Guitars for Kids Toronto

Grant, thanks the great service, guitar should be arriving in Barbados first week in June…. cant wait!

The guitar arrived safe and sound yesterday morning and I’ve been playing the heck out of it.   What a joy!  Thank you Nevin for the great packing job!  PS:   Grant-when I’m in T.O. I’ll drop by and cover the $4.80, or buy you a latte!