Gary Benson

I love your store. You were my first dealer outside the US back in 1987, when I started THD.   The 12th Fret has always been one of my favorite guitar stores in the world. 

Nevin, I purchased a fender vintage 69 telecaster thinline from you on Monday of this week. I just wanted to thank you again for the terrific service and easy going atmosphere I felt there that day. What a great guitar! I have a wonderful collection of great guitars, and this one stacks up with the best of them.  Plays great, and a nice pairing with my 78 fender deluxe reverb amp. It does help to have the expertise of Larry Chown as my wingman, but you certainly took it home with your customer service. 

Thanks Gord Barry for you wonderful work on my 1974 Martin D35! It wasn’t in bad shape to begin with but I decided since it was 45 years old it should have that inevitable neck reset. It’s like I have a whole new guitar: it is more responsive, has better volume and tone and all the notes coming out of it are more articulate than ever, just like you said it would be. Even my old and half-deaf bandmates have noticed the difference.
I am in love again!
Thanks so much.

Hello Grant. Just want to let you know that my banjolele arrived on Monday afternoon, so the postal strike didn’t hold it up too long. I’m delighted with the quality craftsmanship of the instrument and I was right that the shorter fingerboard is much easier for my 81 year old hands! So, here’s a shot of me with it in my studio with my dog Dusty laying beside me. Now just to harden up my fingertips and loosen up my finger joints! (Dusty loves it too!)
Thanks for everything.

Best. John.

John McConnell – Deering banjolele

October 2018
(Victoria, British Columbia, Canada)

I really like what you’ve done with the website and newsletter posting. Please keep these things coming. Another reason why The Twelfth Fret is just about the finest ‘go to’ place for all of us guitarists, and those who pursue other fretted instruments.

Mike, I just wanted to let you know that the Thunderbird arrived safely just now.  It got stuck in customs in Chicago for a couple of days (the post office told me that it always happens that way with everything that comes from abroad) but eventually got on its way again.  Anyway, it is here now and is beautiful and plays like a dream.  It sounds great through my amp, and not surprisingly, sounds just like my 1976 Thunderbird.  I was delighted at how light it is too.

Thanks again!