I received my Turner guitar last week and could not be more pleased.  It’s a beautifully simple guitar that feels and sounds sublime and is exactly as you described.  Thank you Max and the rest of the 12th Fret staff for working through my questions, the payment options and the solid packaging and shipping.

Anne,  I received my new Rickard Maple Ridge banjo last night and I absolutely love it. It is beautiful and in very nice condition. Also, it sounds amazing and it is much easier to play than what I was currently using. Feels like the neck is a bit wider, which is great. Thanks for helping me make my decision.

Grant, I just wanted to take a second to thank you for the welcome and the time you gave me last Friday.  It may sound silly but I have been looking forward to visiting the store for years, and my visit didn’t disappoint.  The fact that you were kind enough to allow me to see “behind the scenes”  and could spare some of your time to chat  in an obviously very busy day was the icing on the cake. Once Again – thank you.  Oh – and I have sent a note to Jason Verlinde of Fretboard Journal suggesting he consider doing an article on you and the store.

The guitar came safe and sound.  With that case I don’t know why it wouldn’t! You were right, it is a gem.  It seems like it hasn’t been played much.  Hardly a mark on it.  I know it is 26 years old.  Do you think it will open up more, being a spruce top and all? Anyhow, I’d like to thank you Grant for your high level of expertise and professionalism. I am very pleased with this guitar! 

Thank you again!

I received the Baby Collins on 24, October 2016 in good condition.  The guitar fully meets my expectations. I couldn’t’ be happier!  Smooth transaction, good packaging and prompt service. Thank you!

“Good news, received the Guild Starfire III today.  Exceptionally pleased with the instrument and the condition of the case. Absolutely beautiful setup on the guitar. Can’t fault it in any way.  Have enclosed one of our posters for you to have a look at. We are professional players of 20 years or so. Thanks to you and your staff for your assistance! ” – Trevor Miners (& Margaret Barrat BACKTRAKKIN’)