M36

Dear Twelfth Fret.  To the folks in sales and repair, especially Dave H. in service who did a great job, I would like to express my sincere appreciation for the care and concern that you have shown for my old Martin D35. You honoured my request for the fret dressing and thank you for the neck straightening, strings etc. And my gratitude to Grant for supporting this decision.   

Thank you all so much for re-uniting me with my old buddy D35 which has been with me for my entire recording career since 1973. You have made it possible to continue with this tradition.

Twelfth Fret proves to be the best pro shop in Canada, and for good reason.

David Bradstreet

I really like what you’ve done with the website and newsletter posting. Please keep these things coming. Another reason why The Twelfth Fret is just about the finest ‘go to’ place for all of us guitarists, and those who pursue other fretted instruments.

I want to send you this happy mail and thank you for your help and patience. The Saratoga is ringing and plinging and has accepted me as her user. My fingerpicking is improving and I am happy in every way. 

Next year I will buy a  good open back banjo and I mean to buy it from you. I don’t find the Saratoga to be ideal for claw hammer so we must look into the matter. Maybe a fine  top end instrument already used and treated with songs? Greetings from Norway!

I have had this guitar back over a week and I am still ecstatic over what a great job Jay did with that humble Classic Vibe Strat!

After you guys put that Lollar CC pickup in the neck of my tele, I couldn’t find a telecaster style bridge pickup which matched up closely enough with it for my taste while still fitting in a conventional telecaster bridge. So Lollar wound three balanced output CC tele neck style pickup and I bought a CV Strat in order to have something to try them out in.

It was a total experiment. The CV strat had had its fret edges beveled just a little deep and there was some playing room lost on the fret. I asked the fellow who helped me (Scott?), if he could put a new nut in with a bit tighter string spacing to compensate for the loss of playing space and he assured me that he could and we left it at that.

Now as things turned out Jay was the fellow who ended up working on the guitar. Now in a mediocre place when a different fellow works on your instrument than the fellow you talked to, something usually gets lost in the translation. But I’ll have you know, that thing plays fantastic now. The before and after with a new nut and set up was really striking. Way beyond expectations! I had assumed that I would check out how the pickups sounded and change out the neck to a Warmoth or something, once I determined whether it was worth it or not. This guitar is remaining intact now.

I have owned a lot of instruments, have taken guitar building courses and put guitars together myself. Twelfth Fret’s work really is on a different level than other places in this city and it is not only the technical ability but taking the time to understand clearly what the customer wants and treating even less expensive instrument with care.

I couldn’t be happier. This set up has taken this guitar to a different level now. I have a totally unique instrument that can effectively go from playing thick George Benson single-note jazz lines to Dire Straits approved ‘quack’ with the flick of a 5-way switch!

Nevin, I purchased a fender vintage 69 telecaster thinline from you on Monday of this week. I just wanted to thank you again for the terrific service and easy going atmosphere I felt there that day. What a great guitar! I have a wonderful collection of great guitars, and this one stacks up with the best of them.  Plays great, and a nice pairing with my 78 fender deluxe reverb amp. It does help to have the expertise of Larry Chown as my wingman, but you certainly took it home with your customer service. 

I had the biggest surprise of my life for my birthday: the guitar of my dream (I tried in Madrid last October).  I never thought it would be mine.  It is an EXTRAORDINARY FLAMENCO GUITAR; the sound is just amazing.