Melbourne

Dear Twelfth Fret.  To the folks in sales and repair, especially Dave H. in service who did a great job, I would like to express my sincere appreciation for the care and concern that you have shown for my old Martin D35. You honoured my request for the fret dressing and thank you for the neck straightening, strings etc. And my gratitude to Grant for supporting this decision.   

Thank you all so much for re-uniting me with my old buddy D35 which has been with me for my entire recording career since 1973. You have made it possible to continue with this tradition.

Twelfth Fret proves to be the best pro shop in Canada, and for good reason.

David Bradstreet

I picked up a Strat on Saturday, and was helped by Nevin.   He was extremely helpful, and knowledgeable about the differences in the models.  Once I made my selection, he set it up for me and showed me how to make minor adjustments myself.

Overall, great service and a great shop.

Grant, thank you once again for all your help and enlightenment.   I think we’ve found a new guitar shop in you guys for future business.  Very refreshing!

Hi Grant.  You have no idea who I am but I was some schmuck that came into your (old location?) store and bought a D28 for my 40th. That was almost 20 years ago and as I have moved round the world I finally decided to take formal lessons rather than rest on my “lyin eyes” “streets of London laurels”!  Currently in South africa but I remember when you served me and I had NO idea what to look for in an acoustic – you said “see which one you like” – but as I didn’t play, I had no clue! Please keep that same patience and gentle guidance that served me well all these years ago and never get too too serious.  Good luck with the store. My sincere best wishes!

Grant, thanks the great service, guitar should be arriving in Barbados first week in June…. cant wait!

Strings are in, wooot wooooot, like always, the best service one could get! You rock!! Happy customer here 😊.