Portland

Nevin, I purchased a fender vintage 69 telecaster thinline from you on Monday of this week. I just wanted to thank you again for the terrific service and easy going atmosphere I felt there that day. What a great guitar! I have a wonderful collection of great guitars, and this one stacks up with the best of them.  Plays great, and a nice pairing with my 78 fender deluxe reverb amp. It does help to have the expertise of Larry Chown as my wingman, but you certainly took it home with your customer service. 

The banjo stork dropped off the baby safe and sound. A couple thousand miles of travel, pulled it out of the case and I barely needed to tune it.  Unbelievable instrument.  Can pick high and soft, or low and push the pedal to the metal…solid and in tune. Returns whatever you throw at it with cristal clear tonality.
Set up, strap, string gage, bridge height, neck profile….all perfect. Can’t think of one thing I would change.
Thanks for all your work on this Grant. I couldn’t be happier.

Dear Twelfth Fret.  To the folks in sales and repair, especially Dave H. in service who did a great job, I would like to express my sincere appreciation for the care and concern that you have shown for my old Martin D35. You honoured my request for the fret dressing and thank you for the neck straightening, strings etc. And my gratitude to Grant for supporting this decision.   

Thank you all so much for re-uniting me with my old buddy D35 which has been with me for my entire recording career since 1973. You have made it possible to continue with this tradition.

Twelfth Fret proves to be the best pro shop in Canada, and for good reason.

David Bradstreet

Grant, many thanks. I’m glad my lefty Huss & Dalton Crossroads went to  a good home. It served me well.   Thank-you for such wonderful service. Periodically, I turn-over a guitar and I will definitely use The Twelfth Fret for my future consignments.

I want to send you this happy mail and thank you for your help and patience. The Saratoga is ringing and plinging and has accepted me as her user. My fingerpicking is improving and I am happy in every way. 

Next year I will buy a  good open back banjo and I mean to buy it from you. I don’t find the Saratoga to be ideal for claw hammer so we must look into the matter. Maybe a fine  top end instrument already used and treated with songs? Greetings from Norway!