I just received my Kenny Hill Torres guitar and I can’t stop playing it. The projection, sound and ease of playing are truly remarkable. I love it! Very satisfied with the purchase and your staff.
Thank you again for the terrific service and easy going atmosphere!
Nevin, I purchased a fender vintage 69 telecaster thinline from you on Monday of this week. I just wanted to thank you again for the terrific service and easy going atmosphere I felt there that day. What a great guitar! I have a wonderful collection of great guitars, and this one stacks up with the best of them. Plays great, and a nice pairing with my 78 fender deluxe reverb amp. It does help to have the expertise of Larry Chown as my wingman, but you certainly took it home with your customer service.
I love your store. You were my first dealer outside the US back in 1987, when I started THD. The 12th Fret has always been one of my favorite guitar stores in the world.
Simply Over The Moon Playing this Beautiful Herringbone!
I want to first thank Nevin who has spent time with me over several visits explaining the ins and outs of acoustic guitars. He has always been patient with, I’m sure to him, obvious questions and also full of really interesting information. Thank you Nevin, and thank you also for your diligence taking my Lucille in on consignment. Hope to hear from you soon on that!
I have been simply over the moon playing this beautiful herringbone the last few days.
Many thanks also to Brian who saw me standing there, guitar in hand and wondering what next and wrapped everything up very nicely and clearly. Anyhow great day as always when I visit you.
I have been looking forward to visiting the store for years, and my visit didn’t disappoint.
Grant, I just wanted to take a second to thank you for the welcome and the time you gave me last Friday. It may sound silly but I have been looking forward to visiting the store for years, and my visit didn’t disappoint. The fact that you were kind enough to allow me to see “behind the scenes” and could spare some of your time to chat in an obviously very busy day was the icing on the cake. Once Again – thank you. Oh – and I have sent a note to Jason Verlinde of Fretboard Journal suggesting he consider doing an article on you and the store.
