Expression System

I received my Turner guitar last week and could not be more pleased.  It’s a beautifully simple guitar that feels and sounds sublime and is exactly as you described.  Thank you Max and the rest of the 12th Fret staff for working through my questions, the payment options and the solid packaging and shipping.

I came to Twelfth Fret with an all original 1967 Gretsch Chet Atkins Tennessean which I had purchased online. The guitar was barely playable, would not tune and was just a very expensive disappointment. After a consultation with Scott, he came up with a plan to see if this guitar could be brought back to life. After great communication, Scott put his skillful hand to work and gave me back one of the greatest guitars I have ever played!
I went from totally disappointed with this guitar, to it being one of my favorites. I don’t know how Scott did it, but unbelievable. Great communication throughout the process, incredibly skillful work, and most of all just a real desire on Scott’s behalf to bring this thing back to life as best he could. I went from having totally given up, to very boastful to own this guitar. Completely blown away.

Absolutely no hesitation bringing any future projections to Scott and the rest of the staff. Thank you so much!

Grant, thank you once again for all your help and enlightenment.   I think we’ve found a new guitar shop in you guys for future business.  Very refreshing!

I picked up a Strat on Saturday, and was helped by Nevin.   He was extremely helpful, and knowledgeable about the differences in the models.  Once I made my selection, he set it up for me and showed me how to make minor adjustments myself.

Overall, great service and a great shop.

Mike, I just wanted to let you know that the Thunderbird arrived safely just now.  It got stuck in customs in Chicago for a couple of days (the post office told me that it always happens that way with everything that comes from abroad) but eventually got on its way again.  Anyway, it is here now and is beautiful and plays like a dream.  It sounds great through my amp, and not surprisingly, sounds just like my 1976 Thunderbird.  I was delighted at how light it is too.

Thanks again!

I just received my Kenny Hill Torres guitar and I can’t stop playing it. The projection, sound and ease of playing are truly remarkable. I love it! Very satisfied with the purchase and your staff.