Nickel Plated

I picked up a Strat on Saturday, and was helped by Nevin.   He was extremely helpful, and knowledgeable about the differences in the models.  Once I made my selection, he set it up for me and showed me how to make minor adjustments myself.

Overall, great service and a great shop.

I really like what you’ve done with the website and newsletter posting. Please keep these things coming. Another reason why The Twelfth Fret is just about the finest ‘go to’ place for all of us guitarists, and those who pursue other fretted instruments.

Dear Twelfth Fret.  To the folks in sales and repair, especially Dave H. in service who did a great job, I would like to express my sincere appreciation for the care and concern that you have shown for my old Martin D35. You honoured my request for the fret dressing and thank you for the neck straightening, strings etc. And my gratitude to Grant for supporting this decision.   

Thank you all so much for re-uniting me with my old buddy D35 which has been with me for my entire recording career since 1973. You have made it possible to continue with this tradition.

Twelfth Fret proves to be the best pro shop in Canada, and for good reason.

David Bradstreet

I received the guitar today. It’s even better than I hoped it would be. The Tennessee Waltz brought my wife in smiling from the other room. Thank you for the excellent service. 

I recently took a 60’s era DelVecchio resonated guitar in to your repair shop. Dave Hill did all the work (I believe?) It took about 8 months as the neck had to be straightened (steamed) several times and re-planed. Plus re-fretted and some other small things. I paid and took my instrument home.

I have neglected letting you know how ecstatic I am about the level of the repair and the end result. The guitar is extremely playable and responsive. It tunes better than it ever has and the tone is unbelievable! I couldn’t be happier. It was expensive, but it’s plain to anyone that this is a superior repair and the workmanship is first rate. You get what you pay for and I don’t mind spending the money for your excellence.

Thank you Dave! A million times! I’m a very happy camper and a loyal Twelfth Fret customer. Forever.

Wendell Ferguson

Just wanted to thank you Brian for facilitating the purchase of the 1970 Martin D18.  I didn’t intend on buying anything that day and appreciate your help on getting it done.  Thanks again! Pass along my thanks to the Luthier who took a look at the guitar and say hi to the rest of the crew down there, a friendly bunch they are.