The Southern Jumbo arrived late yesterday, and I let it warm up overnight before opening the case this morning. It’s in great shape, and sounds fine, as advertised!  It was worth the wait. I appreciate all your assistance with this purchase, and thank you for the careful packing!

There are not many feelings better than heading down to the 12th Fret with a pocketful of cash looking to buy (another) guitar. Although the store was fairly busy the staff were fantastic in offering help and advice. As I sat and auditioned ten or fifteen guitars no staff member passed by without asking if I needed help. Every question was answered with expertise. There was absolutely no sales pressure – take your time get the guitar that is right for you was the philosophy.  Thanks Grant, Brian and Mike for sharing your knowledge and sage advice.
Finally, there is no better feeling than heading home from the 12th fret with a brand new Taylor 714ce professionally set up and ready to rock ‘n roll.
Thank you all

Gord Brady
(The Brady Brothers)
Bobcaygeon (Hip Town)

The guitar came safe and sound.  With that case I don’t know why it wouldn’t! You were right, it is a gem.  It seems like it hasn’t been played much.  Hardly a mark on it.  I know it is 26 years old.  Do you think it will open up more, being a spruce top and all? Anyhow, I’d like to thank you Grant for your high level of expertise and professionalism. I am very pleased with this guitar! 

Thank you again!

Grant MacNeill… he is THE BEST and most knowledgeable dealer I could ever recommend. 

I picked up a Strat on Saturday, and was helped by Nevin.   He was extremely helpful, and knowledgeable about the differences in the models.  Once I made my selection, he set it up for me and showed me how to make minor adjustments myself.

Overall, great service and a great shop.

I love your store. You were my first dealer outside the US back in 1987, when I started THD.   The 12th Fret has always been one of my favorite guitar stores in the world.