Staunton

I was one of the lucky winners of  your Christmas photo-contest giveaway. I’d like to express my thanks!  I’ve purchased two instruments from you guys, had lots of set-up work done; am delighted with your service, expertise and advice.

I came to Twelfth Fret with an all original 1967 Gretsch Chet Atkins Tennessean which I had purchased online. The guitar was barely playable, would not tune and was just a very expensive disappointment. After a consultation with Scott, he came up with a plan to see if this guitar could be brought back to life. After great communication, Scott put his skillful hand to work and gave me back one of the greatest guitars I have ever played!
I went from totally disappointed with this guitar, to it being one of my favorites. I don’t know how Scott did it, but unbelievable. Great communication throughout the process, incredibly skillful work, and most of all just a real desire on Scott’s behalf to bring this thing back to life as best he could. I went from having totally given up, to very boastful to own this guitar. Completely blown away.

Absolutely no hesitation bringing any future projections to Scott and the rest of the staff. Thank you so much!

Myself and some of my mates have developed a charitable organization in Toronto called Guitars for Kids Toronto. We provide new and previously loved guitars to underprivileged kids in Toronto through Big Brothers and Sisters. I was looking for a “drop-off” depot in the east-end, where guitar donations could be left for pick-up.
If you have been to 12th Fret, you would know that they do not have much room for stocking additional gear – especially not for sale gear!
Because 12th Fret saw the value in community support…they graciously signed up to become a drop-off centre and have helped to promote GfK Toronto through their newsletters, web pages and social outlets!
Special thanks to Vicki, Grant, Brian and the team for your continued support!
Steve M.
Guitars for Kids Toronto

Dear Twelfth Fret.  To the folks in sales and repair, especially Dave H. in service who did a great job, I would like to express my sincere appreciation for the care and concern that you have shown for my old Martin D35. You honoured my request for the fret dressing and thank you for the neck straightening, strings etc. And my gratitude to Grant for supporting this decision.   

Thank you all so much for re-uniting me with my old buddy D35 which has been with me for my entire recording career since 1973. You have made it possible to continue with this tradition.

Twelfth Fret proves to be the best pro shop in Canada, and for good reason.

David Bradstreet

I’ve had the Deering Calico for a week now and I feel I needed to contact you again to let you know… every day I play, I’ m absolutely blown away by the look, feel, quality and sound of this thing!   The love grows; I couldn’t have gotten it from a better person and shop.  Truly, thank you very much!

Just wanted to let you know that my Banjo arrived today. I am glad I paid the extra and got the Artisan. It is beautiful and the sound is awesome like I knew it would be. Thanks again and if i find anyone in need of a banjo I will send them your way for sure.