Hi Grant, received the Ramirez last Thursday and looks wonderful and more importantly plays and sounds amazing. Imperfections are barely noticeable.  Honestly, it is a beautiful instrument. Thank you so much for your help! I will be playing this guitar for a very, very long time. Thanks again and have a wonderful day,

Grant, I just wanted to take a second to thank you for the welcome and the time you gave me last Friday.  It may sound silly but I have been looking forward to visiting the store for years, and my visit didn’t disappoint.  The fact that you were kind enough to allow me to see “behind the scenes”  and could spare some of your time to chat  in an obviously very busy day was the icing on the cake. Once Again – thank you.  Oh – and I have sent a note to Jason Verlinde of Fretboard Journal suggesting he consider doing an article on you and the store.

There are not many feelings better than heading down to the 12th Fret with a pocketful of cash looking to buy (another) guitar. Although the store was fairly busy the staff were fantastic in offering help and advice. As I sat and auditioned ten or fifteen guitars no staff member passed by without asking if I needed help. Every question was answered with expertise. There was absolutely no sales pressure – take your time get the guitar that is right for you was the philosophy.  Thanks Grant, Brian and Mike for sharing your knowledge and sage advice.
Finally, there is no better feeling than heading home from the 12th fret with a brand new Taylor 714ce professionally set up and ready to rock ‘n roll.
Thank you all

Gord Brady
(The Brady Brothers)
Bobcaygeon (Hip Town)

Grant, thanks the great service, guitar should be arriving in Barbados first week in June…. cant wait!

I really like what you folks have done with the web site and now with this Newsletter posting. Please keep these things coming. Another reason why The Twelfth Fret is just about the finest ‘go to’ place for all of us guitarists, and those who pursue other fretted instruments.