Bruce West

Hi Grant: I attended the store today and had my old P Bass inspected by your luthier. He was absolutely great, and was patient with all of my questions. I left feeling absolutely relieved. He didn’t want to take any money, but I managed to convince him to take $5 for the coffee fund!  I brought along a second bass that I was thinking of selling, but decided against it. The sales person that I spoke with was very fair and I felt quite honest. It was a long drive down from Orillia, but well worth it. I can’t speak highly enough of the great service I received at 12th fret.

Just wanted to let you know that my Banjo arrived today. I am glad I paid the extra and got the Artisan. It is beautiful and the sound is awesome like I knew it would be. Thanks again and if i find anyone in need of a banjo I will send them your way for sure.

Just a quick note to say you guys do a great job, and I wish I were closer to you. Kansas is a long way away. Great job on the tips you provide for players. Spot on info, well said. I wanted to thank you for doing this, as it’s a great service to all of us. Take care and keep up the great work!

Brian – the guitar is home! No problems, it took a long time to leave Canada (strikes I presume), but then it was fast, no problems with customs agencies and all. It’s really a great guitar, exactly what I was expecting, it suits perfectly to my playing.
Thanks!

Picture attached: the Piccolo with her old sisters.

The banjo stork dropped off the baby safe and sound. A couple thousand miles of travel, pulled it out of the case and I barely needed to tune it.  Unbelievable instrument.  Can pick high and soft, or low and push the pedal to the metal…solid and in tune. Returns whatever you throw at it with cristal clear tonality.
Set up, strap, string gage, bridge height, neck profile….all perfect. Can’t think of one thing I would change.
Thanks for all your work on this Grant. I couldn’t be happier.

I have had this guitar back over a week and I am still ecstatic over what a great job Jay did with that humble Classic Vibe Strat!

After you guys put that Lollar CC pickup in the neck of my tele, I couldn’t find a telecaster style bridge pickup which matched up closely enough with it for my taste while still fitting in a conventional telecaster bridge. So Lollar wound three balanced output CC tele neck style pickup and I bought a CV Strat in order to have something to try them out in.

It was a total experiment. The CV strat had had its fret edges beveled just a little deep and there was some playing room lost on the fret. I asked the fellow who helped me (Scott?), if he could put a new nut in with a bit tighter string spacing to compensate for the loss of playing space and he assured me that he could and we left it at that.

Now as things turned out Jay was the fellow who ended up working on the guitar. Now in a mediocre place when a different fellow works on your instrument than the fellow you talked to, something usually gets lost in the translation. But I’ll have you know, that thing plays fantastic now. The before and after with a new nut and set up was really striking. Way beyond expectations! I had assumed that I would check out how the pickups sounded and change out the neck to a Warmoth or something, once I determined whether it was worth it or not. This guitar is remaining intact now.

I have owned a lot of instruments, have taken guitar building courses and put guitars together myself. Twelfth Fret’s work really is on a different level than other places in this city and it is not only the technical ability but taking the time to understand clearly what the customer wants and treating even less expensive instrument with care.

I couldn’t be happier. This set up has taken this guitar to a different level now. I have a totally unique instrument that can effectively go from playing thick George Benson single-note jazz lines to Dire Straits approved ‘quack’ with the flick of a 5-way switch!