The banjo stork dropped off the baby safe and sound. A couple thousand miles of travel, pulled it out of the case and I barely needed to tune it.  Unbelievable instrument.  Can pick high and soft, or low and push the pedal to the metal…solid and in tune. Returns whatever you throw at it with cristal clear tonality.
Set up, strap, string gage, bridge height, neck profile….all perfect. Can’t think of one thing I would change.
Thanks for all your work on this Grant. I couldn’t be happier.

Hi Grant.  You have no idea who I am but I was some schmuck that came into your (old location?) store and bought a D28 for my 40th. That was almost 20 years ago and as I have moved round the world I finally decided to take formal lessons rather than rest on my “lyin eyes” “streets of London laurels”!  Currently in South africa but I remember when you served me and I had NO idea what to look for in an acoustic – you said “see which one you like” – but as I didn’t play, I had no clue! Please keep that same patience and gentle guidance that served me well all these years ago and never get too too serious.  Good luck with the store. My sincere best wishes!

Hi Grant, received the Ramirez last Thursday and looks wonderful and more importantly plays and sounds amazing. Imperfections are barely noticeable.  Honestly, it is a beautiful instrument. Thank you so much for your help! I will be playing this guitar for a very, very long time. Thanks again and have a wonderful day,

Dear Twelfth Fret.  To the folks in sales and repair, especially Dave H. in service who did a great job, I would like to express my sincere appreciation for the care and concern that you have shown for my old Martin D35. You honoured my request for the fret dressing and thank you for the neck straightening, strings etc. And my gratitude to Grant for supporting this decision.   

Thank you all so much for re-uniting me with my old buddy D35 which has been with me for my entire recording career since 1973. You have made it possible to continue with this tradition.

Twelfth Fret proves to be the best pro shop in Canada, and for good reason.

David Bradstreet

Brian – the guitar is home! No problems, it took a long time to leave Canada (strikes I presume), but then it was fast, no problems with customs agencies and all. It’s really a great guitar, exactly what I was expecting, it suits perfectly to my playing.
Thanks!

Picture attached: the Piccolo with her old sisters.

I received the Baby Collins on 24, October 2016 in good condition.  The guitar fully meets my expectations. I couldn’t’ be happier!  Smooth transaction, good packaging and prompt service. Thank you!