Guild

I picked up a Strat on Saturday, and was helped by Nevin.   He was extremely helpful, and knowledgeable about the differences in the models.  Once I made my selection, he set it up for me and showed me how to make minor adjustments myself.

Overall, great service and a great shop.

Max, just writing to let you know that this guitar is awesome!  Very impressive in every way. I’m keeping it for sure.  Thanks!

I came to Twelfth Fret with an all original 1967 Gretsch Chet Atkins Tennessean which I had purchased online. The guitar was barely playable, would not tune and was just a very expensive disappointment. After a consultation with Scott, he came up with a plan to see if this guitar could be brought back to life. After great communication, Scott put his skillful hand to work and gave me back one of the greatest guitars I have ever played!
I went from totally disappointed with this guitar, to it being one of my favorites. I don’t know how Scott did it, but unbelievable. Great communication throughout the process, incredibly skillful work, and most of all just a real desire on Scott’s behalf to bring this thing back to life as best he could. I went from having totally given up, to very boastful to own this guitar. Completely blown away.

Absolutely no hesitation bringing any future projections to Scott and the rest of the staff. Thank you so much!

There are not many feelings better than heading down to the 12th Fret with a pocketful of cash looking to buy (another) guitar. Although the store was fairly busy the staff were fantastic in offering help and advice. As I sat and auditioned ten or fifteen guitars no staff member passed by without asking if I needed help. Every question was answered with expertise. There was absolutely no sales pressure – take your time get the guitar that is right for you was the philosophy.  Thanks Grant, Brian and Mike for sharing your knowledge and sage advice.
Finally, there is no better feeling than heading home from the 12th fret with a brand new Taylor 714ce professionally set up and ready to rock ‘n roll.
Thank you all

Gord Brady
(The Brady Brothers)
Bobcaygeon (Hip Town)

I received the Baby Collins on 24, October 2016 in good condition.  The guitar fully meets my expectations. I couldn’t’ be happier!  Smooth transaction, good packaging and prompt service. Thank you!

Hello Grant. Just want to let you know that my banjolele arrived on Monday afternoon, so the postal strike didn’t hold it up too long. I’m delighted with the quality craftsmanship of the instrument and I was right that the shorter fingerboard is much easier for my 81 year old hands! So, here’s a shot of me with it in my studio with my dog Dusty laying beside me. Now just to harden up my fingertips and loosen up my finger joints! (Dusty loves it too!)
Thanks for everything.

Best. John.

John McConnell – Deering banjolele

October 2018
(Victoria, British Columbia, Canada)