I was one of the lucky winners of  your Christmas photo-contest giveaway. I’d like to express my thanks!  I’ve purchased two instruments from you guys, had lots of set-up work done; am delighted with your service, expertise and advice.

Brian – the guitar is home! No problems, it took a long time to leave Canada (strikes I presume), but then it was fast, no problems with customs agencies and all. It’s really a great guitar, exactly what I was expecting, it suits perfectly to my playing.
Thanks!

Picture attached: the Piccolo with her old sisters.

Wanted to send out a huge thanks to Mike Gray for helping with my purchase of my new 2015 Taylor K14ce Koa Limited Edition.
Extremely happy with this guitar.  Thanks again, I’m sure to be back soon.

Hi Grant: I attended the store today and had my old P Bass inspected by your luthier. He was absolutely great, and was patient with all of my questions. I left feeling absolutely relieved. He didn’t want to take any money, but I managed to convince him to take $5 for the coffee fund!  I brought along a second bass that I was thinking of selling, but decided against it. The sales person that I spoke with was very fair and I felt quite honest. It was a long drive down from Orillia, but well worth it. I can’t speak highly enough of the great service I received at 12th fret.

Hi, Just want to say “thank you” to Brian and friends for making my purchase a wonderful experience, from pointing out the guitar that suits my needs at the moment, to accessories.

I just received my Kenny Hill Torres guitar and I can’t stop playing it. The projection, sound and ease of playing are truly remarkable. I love it! Very satisfied with the purchase and your staff.