I received the guitar today. It’s even better than I hoped it would be. The Tennessee Waltz brought my wife in smiling from the other room. Thank you for the excellent service. 

I really like what you’ve done with the website and newsletter posting. Please keep these things coming. Another reason why The Twelfth Fret is just about the finest ‘go to’ place for all of us guitarists, and those who pursue other fretted instruments.

Anne,  I received my new Rickard Maple Ridge banjo last night and I absolutely love it. It is beautiful and in very nice condition. Also, it sounds amazing and it is much easier to play than what I was currently using. Feels like the neck is a bit wider, which is great. Thanks for helping me make my decision.

Thanks Gord Barry for you wonderful work on my 1974 Martin D35! It wasn’t in bad shape to begin with but I decided since it was 45 years old it should have that inevitable neck reset. It’s like I have a whole new guitar: it is more responsive, has better volume and tone and all the notes coming out of it are more articulate than ever, just like you said it would be. Even my old and half-deaf bandmates have noticed the difference.
I am in love again!
Thanks so much.

Finally picked up the banjo from Fedex last night. Looks and sounds great .  Thanks for the setup!  My wife loves it!  She would play a bit, hug the banjo giggling, play some more, hug banjo and giggle some more, repeat  …   A big hit (:

I picked up a Strat on Saturday, and was helped by Nevin.   He was extremely helpful, and knowledgeable about the differences in the models.  Once I made my selection, he set it up for me and showed me how to make minor adjustments myself.

Overall, great service and a great shop.